HOW WE WORK TOGETHER
Two Offices. One Standard.
What We Stand For
Transparency
You see exactly who works on your account, what they do, and what it costs. No hidden fees, no vague reporting. We share the same information with our Colombo team so everyone works from the same page.
Reliability
We do what we say we will do, on time. Our Australian management team checks in with clients and team leaders every week. If something slips, you hear about it from us before you notice it yourself.
Quality
Our Colombo office has dedicated QA and training leads. They review work before it reaches you and run training programmes so team members keep improving. The bar stays high because someone is always checking.
Dependability
We have been operating since 2018 (rebranded to Anemos in 2024). We build teams that stay. When your offshore staff are well-supported and enjoy their work, they stick around, and you get consistency.
The AU-LK Collaboration Model
Our Australian team handles management and client relationships from Wheelers Hill. Our Sri Lankan team members work directly with your reporting managers, as part of your day-to-day operations. Here is how the cadence works in practice:
Weekly Management Reviews (every Monday) — Our Australian management holds a video call with Colombo team leaders each Monday morning. We review the week's priorities, check progress against KPIs, and flag anything that needs attention. If a team member is struggling with a task or a client has changed requirements, we catch it here. Not in three months at a quarterly review.
Fortnightly Team Meetings — Every two weeks, each service team (IT, accounting, marketing, etc.) holds its own session. Team members present their work, share what they have learned, and discuss blockers. These meetings are also where our QA leads raise quality findings and our training leads introduce new skills or tool updates.
Direct Client Reporting — Your Colombo team members report directly to your managers. They join your daily standups on Teams or Zoom, use your Jira or Asana boards, and follow your processes. You manage the work output. We manage the employment, the office, and the professional development.
Two-Way Accountability — We hold ourselves accountable to you for delivery quality. We also hold ourselves accountable to our Colombo staff for fair pay, career growth, and a good working environment. When both sides are well-supported, the work is better. That is not a platitude. It is how we keep our staff turnover low and your team consistent.
Our Colombo Office
Our Sri Lankan team works from a modern office at 121 Muhandiram's Rd, Colombo 00300. It is not a call centre. It is a professional workspace with individual workstations, meeting rooms, high-speed internet with redundant connections, and a break area. The office is purpose-built for people doing skilled work for Australian clients.
Quality Assurance — Dedicated QA leads review output across all service lines. For accounting work, that means cross-checking BAS figures and bank reconciliations before they reach you. For IT, it means reviewing ticket resolutions and documentation. For marketing, it means checking ad copy, landing pages, and reporting accuracy. The QA process adds a layer of checking that most local hires do not get.
Training and Development — Our training leads run structured programmes on a quarterly cycle. Team members earn new certifications, learn new tools, and advance through defined career paths. An IT support analyst can progress to a network engineer role. A junior bookkeeper can train toward BAS preparation. People who see a future at work stay at work, and that gives you consistency.
Work Environment — We offer competitive salaries for Colombo, private health insurance, paid leave, and performance bonuses. Our staff are not contractors working from home. They are full-time employees in a well-equipped office with colleagues, supervisors, and support around them.
Common Questions
We pay competitive Colombo salaries, offer private health insurance and paid leave, and give people a clear career path. When someone is well-supported and sees a future, they stay. That gives you consistency.
Our training leads run structured programmes on a quarterly cycle. New starters complete an induction covering your specific processes, tools, and communication preferences. After that, they follow a development plan that includes new certifications and tool training.