FILL THE GAPS IN YOUR IT TEAM
Certified IT Staff, Ready for Your Helpdesk
Hiring IT staff in Australia takes months and costs a fortune. Meanwhile, tickets pile up, projects stall, and your best people burn out covering roles that sit empty. We place certified IT professionals from Colombo directly into your existing team. They report to your managers, follow your processes, and work your hours. You keep control. We supply the talent.
Roles We Fill
Helpdesk & Desktop Support
L1 and L2 support staff who handle tickets, triage issues, and resolve problems before they escalate. ITIL-certified, experienced with ServiceNow, Freshdesk, and Zendesk. They slot straight into your existing helpdesk queue.
Network & Systems Engineers
CCNA and MCSE-certified engineers who manage your switches, firewalls, Active Directory, and server infrastructure. They backfill gaps in your infra team or extend your capacity for migration projects.
Cloud Engineers
AWS, Azure, and GCP-certified engineers who build, maintain, and optimise your cloud environments. Whether you are mid-migration or need steady-state management, they work alongside your existing cloud team.
Solutions Architects
Senior architects who design infrastructure, plan migrations, and set technical direction. They join your leadership discussions, produce documentation, and mentor your junior engineers.
How It Works
You tell us the role, the certifications you need, and the hours. We shortlist candidates from our Colombo team within five business days. You interview them, pick who fits, and they start. No recruitment fees. No six-month notice periods. If someone isn't right, we replace them.
Every person we place holds recognised industry certifications: ITIL, CCNA, CCNP, MCSE, AWS Solutions Architect, Azure Administrator, CompTIA, or equivalent. We verify credentials before we put anyone forward.
Certifications and Vetting
None of our competitors publish their vetting process. We do, because it matters.
Before we put anyone forward, we verify their credentials independently. Our IT staff hold recognised certifications: ITIL Foundation and Intermediate, Cisco CCNA and CCNP, Microsoft MCSE, AWS Solutions Architect and SysOps Administrator, Azure Administrator, and CompTIA A+, Network+, and Security+.
We also test for practical skills, not just exam passes. Candidates complete a technical assessment matched to the role you need. For helpdesk staff, that means live ticket triage. For cloud engineers, it means building and documenting a test environment. For architects, it means producing a design brief for a real-world scenario.
English proficiency is tested in a live interview, not a written exam. Your team members need to join calls, write clear ticket updates, and explain technical issues to non-technical people. We screen for that specifically.
Common Questions
ITIL Foundation and Intermediate, Cisco CCNA and CCNP, Microsoft MCSE, AWS Solutions Architect and SysOps Administrator, Azure Administrator, and CompTIA A+, Network+, and Security+. We verify every credential before putting anyone forward.
Yes. Most of our IT team members work Australian business hours. The 4.5-hour time zone difference between Colombo and AEST means overlap is straightforward. We can also arrange split shifts for extended coverage.
Tell us what you need. If the certification exists in our Colombo talent pool, we can recruit for it. If not, we will tell you upfront.