Privacy Policy

1. About this policy

Anemos Australia Pty Ltd (ABN 29 684 507 444) operates from G26/202 Jells Rd, Wheelers Hill VIC 3150, Australia with operations at 121 Muhandiram's Rd, Colombo 00300, Sri Lanka.

This policy describes how we collect, use, and protect personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect (APP 3)

• Contact form: first name, last name, email, company, phone (optional), service interest, and message.
• Website analytics: anonymised usage data collected via Vercel Analytics.
• We do not collect sensitive information.

3. How we use your information (APP 6)

• To respond to your inquiry.
• To provide information about our services.
• To improve our website and services.

4. Disclosure of information (APP 6)

• We may share your information with our Sri Lankan operations team in Colombo to respond to your inquiry (cross-border disclosure — APP 8).
• Your data is hosted on cloud infrastructure (Supabase, AWS ap-southeast-2 region).
• We do not sell personal information to third parties.

5. Cross-border disclosure (APP 8)

Your personal information may be processed by our team in Sri Lanka. We take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles.

6. Data security (APP 11)

• We use encryption, secure connections (HTTPS), and access controls to protect your data.
• Access to personal information is restricted to authorised personnel.

7. Data retention

Contact form submissions are retained for 2 years, then securely deleted. You may request earlier deletion at any time.

8. Your rights (APP 12 & 13)

You have the right to access and correct your personal information. Contact us at privacy@anemos.com.au to make a request.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact privacy@anemos.com.au.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact